At least once or twice a week I have clients that come in that have fallen victims to scammers. Thankfully most recognize it early enough and just bring me their computers to doublecheck. However, a few have lost thousands of dollars and it's heartbreaking.
My most recent issue is a client/friend who had her Facebook account hacked. Not only was her FB account hacked, but her email (that she set up ONLY for her FB) was also hacked, so she has no way of proving to FB that she is who she is since any verification notice goes to that email, which she can no longer access. The verification phone # is that of the hacker, so she can't use that method either. Her only recourse was to set up a whole new account, which Facebook suspended after 5 minutes of its creation since they thought she was someone pretending to be "her". It's maddening.
Even more maddening is that even though it all could likely be resolved with a phone call, unlike a bank, you CAN'T call FB! You have to go through their steps, which can include uploading a government issued ID, which we did, and was still rejected.
She's in her 70s, and FB was essentially her #1 means of communicating with friends and family, and now she's locked out of that experience.
Also, if you haven't lately, take this as a reminder to change your passwords often.