I order online frequently, but not because I'm lazy. It's because of the information available online. Product selection, customer reviews, product availability, and so on.

On the other hand, today I researched a product purchase online and then bought at a local brick & mortar store. I felt a bit guilty at using customer reviews from Amazon and then buying elsewhere, but a few reviewers noted receiving the product damaged in shipping.

Most of the stuff I buy online is one-off; I schlep my own dog food, thank you!