A whole new concessions hierarchy is badly needed, take what they have and tear it out by the roots.
I must say this: since they instituted the new traffic pattern a few years ago, those of us who park on the East side (easy getaway, even though we sit on the West side) breeze right onto Wannamaker very very quickly...OK, the folks directing people into the various lots are clueless, but we just charge ahead to our appointed lot and all is good.